Privacy policy

3. Privacy Policy

This Privacy Policy governs how Limitless Collection collects, uses, and protects information provided by customers on limitlessonline.shop.

3.1 Information We Collect

We collect the following information when you place an order or contact us:

• Name, phone number, and delivery address

• Email address (if provided)

• Payment transaction reference (we do not store card or UPI details)

• WhatsApp number, if you contact us via WhatsApp

3.2 How We Use Your Information

Your information is used solely for:

• Processing and delivering your order

• Communicating order updates, tracking details, and support

• Sending promotional messages via WhatsApp (you may opt out at any time)

3.3 Data Sharing

We do not sell, rent, or trade your personal information to third parties. We share minimal order data (name, address, phone) with our logistics partners solely for the purpose of delivery.

3.4 Data Retention

We retain your order and contact information for up to 12 months for record-keeping purposes. You may request deletion of your data by contacting us, subject to any legal obligations we may have to retain it.

3.5 Security

We take reasonable measures to protect your information. However, no online platform can guarantee absolute security. Customers transact at their own risk.